Our Privacy Policy - Devon Self Storage

Thank you for visiting Devon Self Storage’s (“Devon Self Storage”) Internet web site (“Site”) located at the URL https://www.devonselfstorage.com. This Privacy Policy details certain policies implemented throughout Devon Self Storage’s website governing Devon Self Storage’s collection and use of personally identifiable information about users of our Site and our services.

Privacy Policy Updates

Devon Self Storage may need to update this Privacy Policy from time to time due to the Internet’s rapidly evolving nature. If so, Devon Self Storage will post its updated Privacy Policy on our Site along with a change notice on the Site. Devon Self Storage may also send registered users of our services a notice that this Privacy Policy has been changed. Devon Self Storage encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or services and/or your continued provision of personally identifiable information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

Information Collection

You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site, we may require you to submit your personally identifiable information to us and we may invite you to submit questions, comments and request information.

Due to the nature of some of our services, you may provide us with personally identifiable information such as your name, email address, username, password, address, phone number, and other contact information that you voluntarily transmit with your communication to us.

Information Use

We may use your personally identifiable information to deliver our services or information you have requested, verify your authority to enter certain password protected areas of the Site, verify that you are a customer or prospective customer, send you information that you have signed up to receive, send notices about our products and/or services that you have used or that may be of interest to you and send notices about events, and improve the content and general administration of the Site and our services.

If you are a user of our services, we may use your personally identifiable information to provide the services to you.

Children’s Privacy

Devon Self Storage recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither our Site nor our services are intended for children under the age of 13. Devon Self Storage does not target its services or this Site to children under 13. Devon Self Storage does not knowingly collect personally identifiable information from children under the age of 13.

Cookies

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

On our Site, we use session cookies to make it easier for you to navigate the Site by remembering your locale preferences and to improve and track the overall Site experience. For our Site, we set a persistent cookie to authenticate your login and authorization to use the services. Persistent cookies enable us to track, store and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited.

Third Party Analytics Tools

Third Party Analytics Tools beyond the personally identifiable information you voluntarily provide to us. Devon Self Storage utilizes analytics tools including third party technologies, such as Google Analytics, to collect non-personally identifiable information utilizing cookies. Certain types of information, including geolocation, device type, onsite website usage and behavior, demographic data, and purchase history, is collected and aggregated across Devon Self Storage Site users for our analysis and advertising efforts.

Devon Self Storage uses Remarketing with Google Analytics and Google Adwords to display relevant advertisements to users who have previously visited our Site. Referred to as remarketing or retargeting, Devon Self Storage may utilize previous session information to serve display advertisements to you on the Site and based on such session information Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third party vendors such as Google may display Devon Self Storage ads on websites across the Internet. Aggregated user data may be utilized to create remarketing/retargeting “lists,” or groups of users with similar onsite behaviors or demographics.

Devon Self Storage also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Devon Self Storage does not run interest-based advertising campaigns that collect personally identifiable information.

Users may learn more about Google Analytics use of cookies by visiting the Google Privacy and Terms page at http://www.google.com/policies/. You may opt out of being tracked by Google Analytics by i) Turning off cookies in the preferences settings in your browser ii) Downloading the Google Analytics opt-out browser add available at: https://tools.google.com/dlpage/gaoptout/ iii) Opting out of user interest and demographic categories in the Settings for Google Ads feature to manage or opt out of Google interest based ads : or iv) Managing cookies used for online advertising across multiple companies at the US-based Network Advertising Initiative at http://www.networkadvertising.org/choices/.

Aggregate Information

The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.

Disclosure of Personally Identifiable Information

We may provide your personally identifiable information and the data generated by cookies and third party analytics tools and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we engage with Go Local Interactive to assist us in creating and hosting this Site.

We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority or to assist in any investigation, to protect our or our users’ rights or to enforce our terms of use. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Devon Self Storage participates or to a purchaser of all or substantially all of Devon Self Storage’s assets to which this Site relates.

Links to Third Party Sites

The Site may provide links to other Web sites or resources over which Devon Self Storage does not have control (“External Web Sites”). Such links do not constitute an endorsement by Devon Self Storage of those External Web Sites. You acknowledge that Devon Self Storage is providing these links to you only as a convenience, and further agree that Devon Self Storage is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

Security

We may employ industry standard procedural and technological measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Devon Self Storage may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information.

SMS Terms and Conditions

Devon Self Storage may send SMS text messages to customers who have provided prior express consent in one of two Opt-In Methods as set forth herein below

Opt-In Method One: You may opt in to receive SMS messages by completing a rental agreement that includes the below SMS consent language:

Tenant hereby provides its express written consent to Owner (and Owner’s agents, employees, representatives, affiliates and those acting on its behalf) phoning, faxing, e-mailing, and using social media to communicate with Tenant with marketing and/or other business-related communications, including automated calls or texts. Occupant consents to Owner sending communications (e-mails, SMS messaging/texting, social media) to Occupant at any time during the day or night that are appropriate and efficient for Owner and its electronic communications systems. It shall be the responsibility of the Tenant to promptly provide Owner with written notice of any change in address (postal or electronic) or their home or mobile phone number. Courtesy Notices regarding Rent payments and past due balances shall also be sent through an automated text message system to the mobile phone number provided by the Tenant.

By signing this Rental Agreement, Tenant provides its express written consent to receiving telephone calls and messages (including SMS messaging/text messaging) from and on behalf of the Owner using prerecorded messages or artificial voice, and calls and messages delivered using automated telephone dialing system or an automatic texting system, to the phone number(s) provided in this Agreement or to any phone number subsequently provided by Tenant to Owner. Tenant also provides its express written consent to receiving autodialed calls and SMS messaging/text messages from and on behalf of the Owner at the phone number(s) provided by Tenant in this Agreement or at any other phone numbers provided by Tenant to Owner.

Calls and SMS/text messages from and on behalf of Owner to Tenant may provide alerts regarding offers and promotions from the Owner, the Tenant’s account with Owner, Tenant’s tenancy in the Space, Tenant’s use of the Facility, information about the Space and/or the Facility, and/or the business relationship between Owner and Tenant. Tenant understands that text messaging and data rates may apply to any calls and/or messages received from Owner and that not all carriers are covered. Tenant understands that Tenant’s consent to receive these calls and texts is not required as a condition of entering into this Agreement or in the purchasing of any goods or services from Owner. Tenant also understands that Tenant or Owner may revoke this permission in writing at any time. Tenant agrees not to hold Owner liable for any electronic messaging or data charges or fees generated by this service. Tenant further agrees that in the event Tenant’s phone number(s) change, Tenant shall inform Owner of said change or be liable for any fees or charges incurred. Tenant may opt-out of this messaging by emailing unsubscribe@devonselfstorage.com or reply STOP to any SMS/text message received. Tenant certifies and warrants that the phone number(s) provided in this Agreement are that of the Tenant.

Upon execution by Tenant of the Rental Agreement, Owner shall be permitted to send SMS text messages in accordance with the consent provided under the terms of the Rental Agreement.

Opt-In Method Two: You may opt in to receive SMS messages by checking the box located at Contact Us – Find Self Storage Today | Devon Self Storage that includes the below SMS consent language:

By checking this box, I consent to receive SMS messages from Devon Self Storage related to “Contact Us” at the phone number provided above. The SMS frequency may vary. Data rates may apply. For assistance, reply HELP. Reply STOP to opt out of receiving text messages.

By checking this box on the “Contact Us” page or alternatively by completing a rental agreement you explicitly consent to receiving SMS text communications from Devon Self Storage.

The following outlines our SMS communication practices and related terms:

Types of SMS Communications If you have provided consent to receive SMS messages from Devon Self Storage, you may receive communications related to the following:

Rent payment reminders and past due account notifications
Follow-up messages regarding storage unit inquiries or reservations
Urgent alerts related to property closures or changes in access hours
Occasional customer satisfaction surveys

Message Frequency Message frequency may vary based on your interaction with Devon Self Storage, but you can expect to receive no more than three (3) SMS messages per week.

Potential Fees for SMS Messaging Standard message and data rates may apply, depending on your wireless service plan and carrier.

SMS Consent Communication SMS consent and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

How to Opt Out of SMS Messaging After Opting In:

Opt-Out Method You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message. You may also contact us directly to request removal from our messaging list.

Help If you are experiencing any issues with our SMS messages, you can reply “HELP” to any message for assistance. You may also contact our support team at 888-55-DEVON.

Additional Options If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our Contact Us page. Providing this consent is entirely optional and is not a condition of doing business with Devon Self Storage.

Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by replying “STOP”
For assistance, reply “HELP” or contact us at 888-55-DEVON
Message frequency may vary

Notice to European Users

This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country’s level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by Devon Self Storage on its servers located in the United States of America as described in this Privacy Policy.

Questions

If you have any questions regarding this Privacy Policy please contact us.

This Privacy Policy was last updated: 2025-05-19 12:37:22 -0800

This Privacy Policy is effective as of: 2025-05-19 11:56:12 -0700

Devon Self Storage Privacy Policy